Privacy Policy

Last updated: May 2026

At Goal Line Grab, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our store or place an order, we may collect the following information:

Name and contact details (email address, phone number)
Billing and shipping address
Payment information (processed securely — we do not store card details)
Order history and preferences
Device and browsing information (via cookies)

How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and provide customer support
Send marketing emails (only if you've opted in)
Improve our website and customer experience
Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who help us operate our store (such as payment processors and delivery companies), but only to the extent necessary to provide our services.

Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. By continuing to use our site, you consent to our use of cookies.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications at any time
Lodge a complaint with the Information Commissioner's Office (ICO)

Data Security

We take the security of your data seriously and use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.